Shipping Fees: Costs vary based on the size and weight of the parcel; standard delivery is next working day.
Availability: Currently, we ship cold-chain products only within Romania and a few European countries in Romania’s immediate vicinity.

Transport Temperature Monitor Logger Instructions

Before using the product, please verify the transit temperatures. If the temperature fell below 2°C or rose above 8°C, please contact our customer support team at 0752 218 784 for guidance.

1. Press and hold the start stop button until the REC symbol in the top left of the display stops flashing and disappears.
2. Remove the cap and insert the USB into a Windows Computer. This will not work on a Mac*.
3. Navigate to the logger USB drive.
4. Double click on the Logger Configuration file which has a blue thermometer icon next to it.
5. Go to PDF option.
6. Save the file to your desktop or document folder.
7. Check temperatures in the PDF file are within range.
8. Email the saved PDF to: [email protected].
9. Return the logger in the envelope enclosed with the order or if your order came in a plastic cool box, we will arrange collection of both.

* Please note, this will only work on a Windows computer. If you do not have access to a Windows computer, follow steps 1 and 9 above and we can provide the temperature readings before the product is used. If the veterinary surgeon decides to use the product without having the transit temperatures verified, the responsibility is on the treating veterinary surgeon.